OUR POLICIES

RETURNS
  • Within 3 days of receipt of your shipment. (Physical products ONLY)

  • In original condition.

  • Unwashed and Unworn.

  • In the original packaging.

  • must be in original packaging free of postage stickers and writing. 

  • Tags must be attached to apparel and returned in protective plastic bag.

  • We want you to be happy and if you are not happy with your product you have the option of even exchange, store credit or a full refund. 

*If items are not in original condition we can not accept them.*

We do not issue refunds on services.

FAQ

FAQ

 

ONLINE ORDERS:

​Q: MY ORDER WILL NOT PROCESS AND I KNOW I HAVE AVAILABLE FUNDS ON MY CREDIT/DEBIT CARD?

A: It is possible that you are providing two different addresses for the billing and shipping address. Unfortunately we only ship to the billing address that you're bank has on file. You do have the option of paying via PayPal as long as your shipping to a confirmed address.

Q: WHY WAS I CHARGED TWICE?

A: If you see a double pending transaction on your account you have not been charged twice. What you see is a double authorization which can sometimes happen if you click "confirm" multiple times at check out. Not to worry your bank will remove one of the authorizations in 24-72 hours and you will only be charged once.

Q: HOW DO I USE A STORE CREDIT AND A COUPON CODE?

A: Please enter your coupon code in the discount code section at check out. You will also see a place for notes and comments please include the discount code in the notes. At the time your order is shipped your discount will be adjusted to your store credit or form of payment.

 

Q: I WANT TO PURCHASE AN ITEM THAT'S SOLD OUT! WHAT DO I DO?

A: Click on the item you would like to purchase and select your desired size if the item is sold out a notification will pop up. Click on "notify me when available" and enter your email address. When the item is back in stock you will be notified by email.

 

Q: WHAT'S THE RETURN POLICY?

A: Please see the returns section on this page.

 

PLEASE NOTE: We do not issue refunds on service purchases this means websites. Please be sure you are ready to work on your website as we do not issue refunds because of  hardship or life issues. if you are unhappy for any reason please let your account rep know and we will do all we can to make it right.